Cancellation Policy

Hotel Gold Coast Residency ( A unit of Chaturbhuj Holidays)  Cancellation Policy

 

We understand that travel plans can change. However, to ensure the efficient management of reservations and accommodations at Hotel Gold Coast Residency ( A unit of Chaturbhuj Holidays) , we have established the following cancellation policy.

 

  1. Cancellation Notice
  • Non-refundable Policy: All bookings at Hotel Gold Coast Residency ( A unit of Chaturbhuj Holidays)  are non-refundable. Once a reservation is confirmed, the booking amount will not be refunded under any circumstances.
  • No Cancellation Fees: As bookings are non-refundable, there are no additional cancellation fees.
  1. Modifications
  • Changes to Reservation: Guests may request changes to their bookings, such as changing the date or type of room, subject to availability. Any difference in rates for the new booking period will be charged accordingly.
  • Deadline for Modifications: All requests for modifications must be made at least 7 days before the scheduled arrival date. Modifications are subject to availability and applicable rate differences.
  1. No-Show Policy
  • If a guest fails to arrive on the scheduled check-in date and does not notify the hotel in advance, the reservation will be cancelled automatically after the scheduled arrival date, and the total reservation amount will be forfeited.
  1. Early Departure
  • Should you choose to leave before your scheduled departure date, please inform the front desk at least 24 hours in advance. Please note that refunds are not provided for early departures.
  1. Force Majeure
  • In the event of a force majeure, such as natural disasters, acts of war, or other circumstances beyond our control, special considerations and exceptions to this policy may be applied at the discretion of hotel management.
  1. Exceptions
  • Any exceptions to this policy are at the discretion of hotel management and must be requested in writing.

Contact Us

For any questions or requests regarding cancellations or modifications to your reservation, please contact our reservation team at the contact information provided on your booking confirmation.